Refund policy
You have the right to revoke this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day of the conclusion of the contract.
To exercise your right of revocation, you must inform us at ReSartus GmbH, Heilbronner Str. 81, 70191 Stuttgart, TEL. 0711/95522220, e-mail: mail@resartus.de by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to revoke this contract.
To comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.
Special notes
By placing an order, the customer explicitly agrees that ReSartus may begin performing the service before the end of the revocation period. The customer is aware that they lose their right of withdrawal upon complete fulfillment of the contract by ReSartus GmbH.
Consequences of the revocation
If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment.
If you have requested that the services begin during the withdrawal period, you shall pay us a reasonable amount corresponding to the proportion of the services already provided up to the time you notify us of the exercise of the right of withdrawal with respect to this contract, compared to the total scope of the services provided for in the contract.
You have the right to revoke this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day of the conclusion of the contract.
To exercise your right of revocation, you must inform us at ReSartus GmbH, Heilbronner Str. 81, 70191 Stuttgart, TEL. 0711/95522220, e-mail: mail@resartus.de by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to revoke this contract.
To comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.
Special notes
By placing an order, the customer explicitly agrees that ReSartus may begin performing the service before the end of the revocation period. The customer is aware that they lose their right of withdrawal upon complete fulfillment of the contract by ReSartus GmbH.
Consequences of the revocation
If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment.
If you have requested that the services begin during the withdrawal period, you shall pay us a reasonable amount corresponding to the proportion of the services already provided up to the time you notify us of the exercise of the right of withdrawal with respect to this contract, compared to the total scope of the services provided for in the contract.
Special booking conditions
When ordering interpreters for on-site assignment, the customer may cancel free of charge up to 14 days before the appointment. If the booked date of the interpreter's assignment is determined to be before the end of the cancellation period, the customer expressly waives their right of cancellation. In case of cancellation of the contract less than 14 days after placing the order, the cancellation fee is 100%.
When ordering interpreters for on-site assignment, the customer may cancel free of charge up to 14 days before the appointment. If the booked date of the interpreter's assignment is determined to be before the end of the cancellation period, the customer expressly waives their right of cancellation. In case of cancellation of the contract less than 14 days after placing the order, the cancellation fee is 100%.
The withdrawal period is fourteen days from the day of the conclusion of the contract.
To exercise your right of revocation, you must inform us at ReSartus GmbH, Heilbronner Str. 81, 70191 Stuttgart, TEL. 0711/95522220, e-mail: mail@resartus.de by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to revoke this contract.
To comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.
Special notes
By placing an order, the customer explicitly agrees that ReSartus may begin performing the service before the end of the revocation period. The customer is aware that they lose their right of withdrawal upon complete fulfillment of the contract by ReSartus GmbH.
Consequences of the revocation
If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment.
If you have requested that the services begin during the withdrawal period, you shall pay us a reasonable amount corresponding to the proportion of the services already provided up to the time you notify us of the exercise of the right of withdrawal with respect to this contract, compared to the total scope of the services provided for in the contract.
You have the right to revoke this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day of the conclusion of the contract.
To exercise your right of revocation, you must inform us at ReSartus GmbH, Heilbronner Str. 81, 70191 Stuttgart, TEL. 0711/95522220, e-mail: mail@resartus.de by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to revoke this contract.
To comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.
Special notes
By placing an order, the customer explicitly agrees that ReSartus may begin performing the service before the end of the revocation period. The customer is aware that they lose their right of withdrawal upon complete fulfillment of the contract by ReSartus GmbH.
Consequences of the revocation
If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment.
If you have requested that the services begin during the withdrawal period, you shall pay us a reasonable amount corresponding to the proportion of the services already provided up to the time you notify us of the exercise of the right of withdrawal with respect to this contract, compared to the total scope of the services provided for in the contract.
Special booking conditions
When ordering interpreters for on-site assignment, the customer may cancel free of charge up to 14 days before the appointment. If the booked date of the interpreter's assignment is determined to be before the end of the cancellation period, the customer expressly waives their right of cancellation. In case of cancellation of the contract less than 14 days after placing the order, the cancellation fee is 100%.
When ordering interpreters for on-site assignment, the customer may cancel free of charge up to 14 days before the appointment. If the booked date of the interpreter's assignment is determined to be before the end of the cancellation period, the customer expressly waives their right of cancellation. In case of cancellation of the contract less than 14 days after placing the order, the cancellation fee is 100%.